N NGG Software

Fader: one place to run an AV and technology installation business

NGG Software builds Fader, a business platform for companies that design, install and support audio visual and technology systems. Sales, projects, the service desk, stock and engineers in the field, in one system.

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What Fader does

Built with an AV integrator, around how installation companies actually work.

Sales and quoting

Leads, quotes with sections and rooms, tenders, pipeline and win/loss reporting, and commission.

Projects and scheduling

Jobs, engineer and subcontractor scheduling, availability, drive times and resource forecasting.

Service desk and SLAs

Tickets with SLA clocks, the support inbox, manufacturer cases, call-out charges and SLA renewals.

Stock and purchasing

Catalogue, purchase orders, warehouse bays and shelves, and stock set aside for each job.

Customers and sites

Customers, sites, rooms and installed kit, with each site's access details and service history.

In the field (coming soon)

A phone app for engineers and surveyors: jobs, site surveys, photos and measurements, on iPhone and Android.

Your data, kept safely in the UK

  • Hosted in Microsoft Azure's UK South region, with a standby copy of the database in a second data centre.
  • Staff sign in with their own Microsoft 365 work account.
  • Each company's data is kept apart from every other's, and every change is recorded.
  • Built with security and data protection at its core.

Talk to us

Fader is in use with its first customers and opening to more installation companies. To find out more, or for help, see Support.